Conversion

Shopify Quiz Funnels: How to Guide Shoppers to the Right Product

A quiz turns a large catalogue into a short conversation. Done well, it helps shoppers who are unsure what to buy and gives you first-party data. Done badly, it is just an extra hurdle.

By FlowCart Agency · · 6 min read

When a quiz makes sense

  • Your catalogue is large or confusing, and shoppers often ask what suits them.
  • The right product depends on personal factors such as skin type, size, use or budget.
  • You want to recommend bundles or routines instead of single items.

If a shopper can pick a product in seconds from a clear collection page, a quiz may not be needed.

Designing the questions

  • Keep it short: a handful of questions is usually enough.
  • Ask only what changes the recommendation.
  • Use plain language and clear answer options.
  • Show progress so people know how much is left.

Result pages that convert

  • Explain why each product was recommended, in terms of the shopper's answers.
  • Offer a small number of clear options, with an obvious add to cart.
  • Link to related collections for shoppers who want to keep browsing.

Capturing email properly

If you ask for an email to send results, be clear about what the person is agreeing to and follow consent rules for your region. Then pass the answers to your email platform to personalise follow-ups, as covered in our Klaviyo segmentation work.

Measure it

  1. Track quiz starts, completions and drop-off by question.
  2. Compare conversion and order value for quiz takers against other visitors, knowing the groups are not identical.
  3. Improve the weakest questions and the result pages over time.

See our quiz funnels service and the wider CRO checklist.

Frequently asked questions

Do product quizzes increase Shopify sales?
They can for stores with large or personal-fit catalogues, by helping unsure shoppers choose. Measure completion, conversion and order value to see whether yours helps.
How many questions should a Shopify quiz have?
Keep it short. Ask only the questions that change the recommendation, and track where people drop off.
Can I use quiz answers in email marketing?
Yes, with proper consent. Passing answers to your email platform lets you personalise flows and campaigns.

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